Returns and Exchanges

RETURNS

I want to make sure you love everything about your Betina Roza jewelry so I'm happy to accept returns within 14 days of receiving your order.

• Simply fill out the form below with your order number if you have it to get the process started.
• I will send you a return label that you can print yourself.
• Items sent back to me for refund must be in unused, unworn condition. Thanks!
• Please help me by trying to include all original packaging.
• Once I receive your items, your refund will be issued in the original payment method used. I hope this makes returns super easy for you!

EXCHANGES

I am more than happy to exchange your item within 14 days of delivery.

• Simply fill out the form below with your details to get the process started.
• I will send you a return label that you can print yourself.
• Items sent back to me for exchange must be in unused, unworn condition. Thanks!
• Please help me by trying to include all original packaging.
• Once I receive your items, I'll ship you your new item and you can choose a credit or refund. 
• I hope this makes exchanges super easy for you!

If you have any questions, don't hesitate to call me!

360-320-6604