Get in touch
Have questions about your order, or a general enquiry?
FAQ
When will my order ship?
Ready to ship items will ship within 3-5 days of purchase. Delivery time will depend on the shipping option you choose. Most people choose Priority Mail shipping which comes with insurance and typically takes 3-5 days for delivery.
Expedited shipping is available for all ready to ship items.
Made to order items will ship within 2-6 weeks depending on the item. The time it takes for delivery will vary depending on the shipping option you choose.
As always, if you need anything, special, fast or extra let me know!
What are your shipping rates?
Shipping rates are calculated at the time of purchase based on your location and your order.
Domestic orders are shipped using USPS.
Domestic shipping options:
-First Class Mail: $5 and up
-Priority Mail: $7.95 and up
-Priority Mail Express: $25 and up
International orders are shipped USPS or DHL.
International shipping options:
-First Class Package International: $19.71 and up
-Priority Mail International: $34.53 and up
-Priority Mail Express International: $42.85 and up
-DHL: $45 and up
Can I track my order?
Once your order ships, you will receive an email with a tracking number you can use to track your order! If for some reason you don't receive or have trouble viewing the email please don't hesitate to contact me!
Email: betinadelaroza@gmail.com
Phone: 360-320-6044
Where do you ship to?
I ship to wherever you are! Shipping rates outside the US will vary as will delivery times depending on your location.
Ready to ship items will ship within 1-2 days of purchase.
Made to order items will ship within 2-6 weeks.
How do I book a Permanent Jewelry appointment?
You can book online or give me a call! Book online HERE
Get in touch: erin@betinaroza.com
Want to know anything else?
Have some questions I haven't answered here? Please feel free to reach out!
Email: betinadelaroza@gmail.com
Phone: 360-320-6044
